Tuesday, May 11, 2004

Face Time 

I recall that, without exception, every single law firm I interviewed with while in school would make a point that "face time is not important here." Well, here's a firm where it is important, evidenctly.

The firm? Holland & Knight in Washington, DC. This email was sent from a partner to all the associates in the real estate group there. Great, great stuff:
----Original Message-----
> From: xxxxxx@hklaw.com [mailto:xxxxx@hklaw.com]
> Sent: Wednesday, May 05, 2004 12:57 PM
> To: MAR-RealEstateSection-Associate@hklaw.com
> Cc: xxxxx@hklaw.com
> Subject: Billable Hours
> Average billable hours for DC real estate associates in the first 4 months of 2004 are disappointing. Most of you are averaging less than 150 hours/month. THIS IS UNACCEPTABLE. If we didn’t have the work in the door, that would be one thing. However, we have lots of work, much of which is being exported to other offices because many of you have indicated that you’re not available to help out when asked.

> I don’t mean to be an ogre, but I need you to pick up the slack. Each of you must try your best to bill AT LEAST 175 hours per month. I want to see people in their offices at night and on weekends. If you are light, call me immediately and I will find you work. If you turn down work, be prepared to explain to me why you did so if your monthly numbers for that month show that you billed less than 200 hours.
> I try to treat all of you like adults. However, this is a business, and I need you to help us make money. If you do not wish to perform at the production level we require, please let me know and you can shift over to part-time work. Please call me if you have any questions.
> Holland & Knight LLP
> 2099 Pennsylvania Avenue, NW
> Suite 100
> Washington, DC 20036
> (202) XXX-XXXX

I blocked out the partner's name who sent it and his direct line phone number, but I'm not sure why. Oh, and emphasis added by me.
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